I noticed there are different sized drops, which drop do I need for my business?
The size of the drop will vary depending on the services required at a business. Some businesses may need more phone lines than the neighboring business for example. While others may be more interested in multiple data lines. And others may have many businesses located in the same business and want individual connections and service providers. The size of the drop depends on the services required. We encourage businesses to meet with the service providers and the city to determine the requirements of each business.

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1. Is the city offering any special deals on the pricing of the drop?
2. My business currently is under contract with a provider can I still install the drop for future services?
3. I noticed there are different sized drops, which drop do I need for my business?
4. Can I pay for my drop now? And where do I go to get that started?
5. I noticed multiple service providers on the literature, which one should I choose for my business?
6. Who will pay for my services?
7. Who do I call if I have problems with my service?
8. How quick can the drop be installed at my business?
9. Why do I have to sign a form allowing the city to be on my property?
10. What is bandwidth?
11. How much bandwidth – or information delivered by bandwidth – do we need?
12. What about other kinds of data?
13. Can’t copper carry high bandwidth?
14. What about wireless? I hear it can provide 54 mbps.